Thursday, May 15, 2008

Ruinair again!

Well, you have to hand it to Ruinair, they sure know how to give their victims customers that wonderful warm fuzzy feeling of being loved. As well as charging more on taxes than you pay for your ticket and charging you for bringin luggage, leaving you play musical chairs for your seat, you also get their wonderful customer experience when you're getting on the plane.

A few months ago, they opened up the new multi-million-euro pier in Dublin Airport, Pier D. It looks lovely and shiny and new and pretty - hell, it looks like an airport in a real developed country! And where are the Ryanair gates in this wonderful new pier? Down in the same fecking prefabs they were in before the pier was open! You walk down this wonderful new building, and you get to the sign for gates D74 to 78, pointing down a stairs, You look out the window, and you see the prefab, tacked onto the side of the Peir like a lean-to shed on the side of a Bel Air mansion.

And then when you get in there: "Air conditioning? Shur what do you need that for, this is ireland!". Is only 800-odd people crammed into a prefab with no opening windows and an outside temp of about 19 degrees (hey, it's hot for ireland). Then, just to make things worse, a full 10mins before we were due to board (well, the time it said on the boarding pass anyway) and a good 45mins before take-off, someone decides to stand in the queue, the herd mentality kicks in and I have to stand with the rest of the sheep to avoid being last on board and have nowhere to put me bag. There wasn't even any sign of the plane at that stage! And because I hadn't remembered to bring my passport into work with me so that I could check in online, I was at teh end of the pleb's queue and had to watch all them "priority" passengers get on ahead of me.

1 comment:

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