Finally, after 7 weeks of being dicked around by Sony Ericsson with my phone, I got the call on friday to say that the phone was back from the factory and it was repaired. So, I went in yesterday to get it. I handed over my docket, and the guy took out my phone. Or was it?
I took one look at it, and said "that's not my phone" - the dent in the camera lens cover where I dropped it a good while back wasn't there, and the quickshare logo from the front was missing as well. Sure enough, when yer man went to check the IMEI numbers, it was a different phone that SE had sent back. So, seeing as it wasn't mine, naturally I couldn't take it - I have ot wait until tomorrow to find out what's happened to my phone.
So, to recap all the fun and games I've had with my phone:
- I tried the Sony Ericsson Online Firmware Upgrade of the phone, which screwed it up so badly it wouldn't turn on any more.
- I brought it into the shop, where they said it'd take 2 weeks to repair, as they had to send it back to SE.
- Two weeks later, they called me up and said that SE had said that yes, they could repair my phone, it'll take two weeks. Did I want to go ahead? I stifled my urge to say "well duh!" and said "yes" instead.
- Two weeks later, I get a call from the shop - SE hadn't apparently gotten the confirmation to fix the phone and had sent it back unfixed. Did I want to send it back to get done again?
- Two weeks later again, I went into ths hop to find out what had happened. Again, apparently they hadn't got the confirmation to fix it, so it still wasn't done. Yer man promised to light a fire under them and see what he could do.
- A week later (this week), they had supposedly fixed my phone, but sent the wrong one back to the shop. Now I have to wait to see will I actually get my one back, or have they sent it to 007 by mistake.
Licence to Kill - I wish!
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