Monday, December 04, 2006

James Bond's poor choice of phones

You know, I feel sorry for James Bond. Sure, he gets the girl every time and all, and he has cool gadgets most of the time (altho invisible cars are a bit silly), but in his latest adventure he has the misfortune to be stuck with Sony Ericsson gear. Now I'm sure that they work very well for him and all, but god help him if he has any problems with them that Q can't fix and he has to send it back to Sony Ericsson to get repaired.

Finally, after 7 weeks of being dicked around by Sony Ericsson with my phone, I got the call on friday to say that the phone was back from the factory and it was repaired. So, I went in yesterday to get it. I handed over my docket, and the guy took out my phone. Or was it?

I took one look at it, and said "that's not my phone" - the dent in the camera lens cover where I dropped it a good while back wasn't there, and the quickshare logo from the front was missing as well. Sure enough, when yer man went to check the IMEI numbers, it was a different phone that SE had sent back. So, seeing as it wasn't mine, naturally I couldn't take it - I have ot wait until tomorrow to find out what's happened to my phone.

So, to recap all the fun and games I've had with my phone:

  • I tried the Sony Ericsson Online Firmware Upgrade of the phone, which screwed it up so badly it wouldn't turn on any more.

  • I brought it into the shop, where they said it'd take 2 weeks to repair, as they had to send it back to SE.

  • Two weeks later, they called me up and said that SE had said that yes, they could repair my phone, it'll take two weeks. Did I want to go ahead? I stifled my urge to say "well duh!" and said "yes" instead.

  • Two weeks later, I get a call from the shop - SE hadn't apparently gotten the confirmation to fix the phone and had sent it back unfixed. Did I want to send it back to get done again?

  • Two weeks later again, I went into ths hop to find out what had happened. Again, apparently they hadn't got the confirmation to fix it, so it still wasn't done. Yer man promised to light a fire under them and see what he could do.

  • A week later (this week), they had supposedly fixed my phone, but sent the wrong one back to the shop. Now I have to wait to see will I actually get my one back, or have they sent it to 007 by mistake.


Licence to Kill - I wish!

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