MORE Vodafone muppetry!

Well, here we go again. More vodafone problems. Now the problem is with their web page.

I decided to login to the web page today to see what the options you get with pre-pay are. So, assuming that after I'd cancelled my last account that they'd deleted my web account as well, I tried to set up a new one. Hmm, nope, got told This number is already registered. Have your password resent by clicking on the 'forgot your password' link below ". Did this and got sent the same passwd that I had before. Ok, no probs so far, I'll just login as before. Ah, this is Vodafone tho, that'd be easy! Every time I try, I get

There was a problem with your account, please contact Customer care (SRV-WL-03).

Well, I don't really have the strength nor patience at this stage to ring up their helldesk, so I decide to just email them. So, I go to the "help & support" page, is no option in the FAQ for "my account won't let me login". Right, ok, so I'll go to the "contact us" page. there's a link there for "email us" under the pre-pay section. Where does it take me? To the fucking login page! if I could login, I wouldn't have to report a bloody error would I?

These guys are really pissing me off. I'm going to have to take several dozen deep breaths here before I try the cust service number (which I now know off by heart). Is no point in reefing some poor sales drone out of it because the rocket scientists in charge of the back-end can't get their shit together.... :-(