The Phone Saga - over at last!

So, last time I left this little problem was last thurs night, when O2 had pretty much turned around and said "well, sucks to be you, we'll maybe call O2 and ask them pretty please to give us the number". Friday morning, I decided to try ringing them again to see was there any more progress. Despite the fact that the previous day, the last person I'd asked said they'd get onto O2 again to release the number, the helldesk person I got this time pretty much told me the same thing the dude had told me the day before, they'd tried 3 times and failed, and someone was going to contact o2. I asked him exactly what I could do here, and he suggested I try to put in the number change as a new request again, seeing as o2 were after blocking the same request ID 3 times in a row, tehy were harly likely to let it though again.

Ok, no problem, I decided to try that. Asked the guy would it help if I rang O2 and got them to release the number, and he told me I wouldn't have to do that. So, I went into the vodafone shop on fri to sign up again. Slight problem: I forgot that for a pay monthly account I needed ID and a bill. Well, there goes that plan. So, I decided to wait until monday to get it done again, as even if I signed up online I'd still have to wait to get the SIM in the post. On Sunday, just to be sure, I rang up O2 and asked them to release the number., What was I told? "Well, your number is a pre-pay one so there shouldn't be any problems with porting it over to Vodafone, should happen straight away". Eh? Isn't what Vodafone were telling me!

I finally got to go into a vodafone shop at lunchtime today. Went up to the counter, said "I'd like to set up a pre-pay account thanks, I want to port this number over from o2". The reply? "certainly sir, what's the number?" and that was it. Number was working before I got half-way back to the office with my sandwich! This begs the question, what the fuck were those muppets who were giving me the run-around on weds and fri trying to do with the bloody number? Then again, is maybe not surprising that they'd fuck something up, given the fact that the helldesk guy I was talking to on fri wasn't aware that the 1800 number had been having "technical problems" that meant you couldn't get through to a human on it for 3 days - "oh right, thanks, I'll pass it on"!

So, the phone is working now, all I have to do is get used to using a touch-screen - pretty much means you can't just txt with one hand now, as it's too awkward using the touch-screen one-handed. Also, I decided to switch to pre-pay instead of bill-pay - if you top up by €20 a month you get free calls & txts to other vodafone numbers and with bill-pay you're paying €19.95 for 50 free txts and calls a month that don't roll over from one month to the next, so for the same price as your contract on bill-pay you get more free stuff, plus you still get to spend the €20 on calls. Besides, I've seen how well they reward their loyal bill-pay customers......

Well, we'd better hope for all our sakes now that there isn't anything wrong with my phone in the next few weeks, 'cos if there is I'll probably be going into the Vodafone shop with a trenchcoat and a shotgun!